Return Policies


EXCHANGES FOR STORE CREDIT are accepted within 7 days after tracking states your package has been delivered. NO returns on custom orders. Custom orders are final sale. Customers will pay for return shipping and a 15% restocking fee.

If returning through the mail you must notify Love Locked that a package is being returned and please include a tracking number and item being returned. Item must be insured and we are not responsible for an item lost in the mail.  

Please contact us if you have any questions or concerns. The shop can be reached at or call 845-612-9523.